Service Request Form
Department of Computer Science
The University of Western Ontario
Please provide enough information for us to identify the problem and take corrective action.
Too much information is better than not enough!!
*
- denotes required information
Problem Definition
Hardware Problem?
monitor
hard drive
diskette
mouse
keyboard
CD drive
network
Software Problem?
O/S - Solaris
O/S - Windows
O/S - Linux
application - Solaris
application - Windows
application - Linux
Operations Problem?
printer
e-submission
pr-ticket
Version Update Request?
O/S - Solaris
O/S - Windows
O/S - Linux
application - Solaris
application - Windows
application - Linux
Other Problem?
Problem Location
Network involved:
Research (grad/faculty)
GAUL (2nd/3rd/4th yr)
FYTE (1st yr)
Building:
Middlesex
WSC
Physics
Room #:
Machine name/number:
Problem Description
Please be as accurate as possible:
*
Problem Contact
Please provide contact information in case we require more
detailed input regarding the problem and so that we can
provide you with followup on the solution.
Name:
*
Email Address:
*
(must be a uwo or csd address!)
Phone Number:
Submit