CS 9622 - Fall 2017 : How Do System Administrators Resolve Access-Denied Issues in the Real World? (paper)


  • How Do System Administrators Resolve Access-Denied Issues in the Real World?
  • Tianyin Xu, Han Min Naing, Le Lu and Yuanyuan Zhou
  • CHI '17 Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Pages 348-361 
  • http://dl.acm.org/citation.cfm?doid=3025453.3025999